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The Westin Grande Sukhumvit, Bangkok
259 Sukhumvit 19, Sukhumvit Road • Bangkok 10110, Thailand • Phone: 66 2 207 8000 • Fax: 66 2 255 2441
Local Time: 3:29 AM • Weather: Mainly clear, 29 °C E-Mail Us
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ANNOUNCEMENTS

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Hotel Policies

Check in:    2:00 PM     Check out:    12:00 PM

Accessibility Policy

The hotel and guest rooms have disability access. Please contact Service Express® for wheelchair availability or rental. Vareena Spa and Kisso Japanese Restaurant are exclusively accessible via stairs.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification.)

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve or check in to a room.

Babysitting/Child Care Policy

Please contact Service Express® to arrange childcare. Reservations are required.

Check Cashing Policy

The hotel does not offer check cashing services.

Connecting Room Policy

Guestrooms are available with connecting doors. This arrangement is subject to availability. Please communicate with our Westin Reservation team at the time a reservation is made or contact the hotel directly.

Early Departure Policy

An early departure fee may be applied to guests departing prior to their scheduled departure date.

Early Arrival Policy

Early arrival is subject to availability upon check-in. To guarantee early arrival, a fee equal to one night's accommodation will apply.

Extra Bedding Policy

Each guest room can accommodate one extra bed. Cribs are available at no extra charge while rollaway beds incur an additional charge.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult.

Gift Certificate Acceptance Policy

Gift certificate can be redeemed at the hotel. Please provide the gift certificate number at time of booking. Please note:

  • Guest must present the Certificate at check in together with a credit card to pay for additional accrued charges.
  • Complimentary meals will not include any costs for wines and spirits over and above the stated value of the certificate.

To purchase a gift certificate, please contact the hotel directly.

ID Requirement

Upon check-in, all guests must present a valid ID or passport and credit card.

Late Checkout Policy

Late checkout is subject to availability. A fee of 50% equal to one night's stay will apply to guests checking out after 12pm. A full night's fee will apply to guests checking out after 4pm.

Pet Policy

Pets are not allowed.

Pool Policy

The pool area is exclusively available to hotel guests. Children must be supervised by an adult at all times.

Smoking Policy

All internal public spaces are 100% non-smoking. The fee for smoking in a non-smoking room or area is 200 USD. A smoking lounge is provided on the seventh floor, between the main lobby and the car park. Smoking is also allowed on the Zest Bar terrace.

Waitlist Policy

The hotel does offer a waitlist. Please contact us directly to be placed on the waitlist. Guests should provide a phone number and will be called if a room becomes available.

Storage Policy

Our concierge desk will be please to arrange complimentary luggage storage. Luggage storage is available 24 hours per day. Luggage is stored for a maximum period of 90 days. After that period, the hotel reserves the right to dispose of the stored items without notice.